FAQ's

 

Frequently Asked Questions (FAQ's)

About Our Business

✅ What does your business do?
We buy and sell pre-loved, limited edition, and deadstock trainers. Our mission is to give sneakers a second life, reduce waste, and promote sustainable fashion.

✅ Why should I buy pre-owned trainers?
Buying pre-owned trainers helps reduce landfill waste, lower carbon emissions, and support a more sustainable circular economy. Plus, it allows you to own rare and exclusive sneakers at a lower cost!

✅ How does this help the environment?
The sneaker industry generates massive waste and pollution. By reusing, recycling, and reselling trainers, we help reduce the demand for new production, which in turn saves water, cuts carbon emissions, and minimizes factory waste.

Selling Your Trainers

✅ How do I sell my trainers to you?
Selling to us is easy:

  1. Submit photos of your trainers via our website or social media.
  2. Receive a quote from our team.
  3. Ship or drop them off, and get paid once verified.

✅ What condition do my trainers need to be in?
We accept new, lightly worn, and even well-loved trainers, as long as they are in sellable condition. We clean and refurbish trainers where needed to give them a second life.

✅ Do you accept all brands?
We mainly focus on popular sneaker brands like Nike, Adidas, Jordan, Yeezy, New Balance, and more, but we’re always open to reviewing any sneaker submissions.

Buying Trainers

✅ Are pre-owned trainers cleaned before selling?
Yes! Every pair goes through a strict cleaning and authentication process to ensure they are fresh, odor-free, and in great condition before resale.

✅ Do you guarantee authenticity?
Absolutely. Every trainer is carefully checked by our expert team before being listed for sale. We only sell 100% authentic sneakers.

✅ Can I return my purchase?
Yes, we offer a 7-day return policy for unworn trainers with all tags and packaging intact. (Certain exclusions apply for rare or limited-edition pairs.)

Sustainability & Impact

✅ How does buying from you reduce waste?
By choosing pre-owned trainers, you help reduce the need for new production, which significantly cuts down pollution, water usage, and carbon footprint in the sneaker industry.

✅ Do you recycle old or damaged trainers?
Yes! If a pair is beyond repair, we recycle parts like rubber soles, laces, and fabrics to ensure they don’t end up in landfills.

✅ How can I support sustainable fashion?

  • Buy pre-owned or refurbished sneakers.
  • Sell or donate old trainers instead of throwing them away.
  • Choose timeless styles that last longer.